THE FOLLOWING TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEB SITE AND ALL
TRANSACTIONS CONDUCTED THROUGH THIS WEB SITE.
ALL CONTENT ON THIS SITE IS THE PROPERTY OF
SoGoodToBuy.com #3 Tranquility place,
Ladera Ranch, California, 92694 USA
By entering this site you acknowledge
and agree that this site is intended for viewing within North America. If you
use this site from other locations you are responsible for compliance with any
and all applicable local laws. SoGoodToBuy.com makes no representations that
the materials contained within this site are appropriate for locations outside North
America.
By purchasing any of the products contained in this site, whether directly or
by way of direct telephone purchase, you agree to have fully read and be bound
by all terms and conditions contained herein.
Warranty
Unless otherwise specifically indicated in the description for each product
contained here, there is 1 year parts and/or replacement limited warranty &
5 year compressor replacement warranty from the date of purchase on all Air
Condition products and 1 year 500 hours on all Generators contained on this
website. Labour is not included in this warranty and is hereby expressly
excluded. Any defective product or components thereof may be repaired or
replaced at our/manufacturer’s option. The buyer shall be responsible for the
process and cost of returning the faulty product or part to us for repair
and/or replacement. We will however return the repaired or replaced items or
parts to the buyer at our expense within the warranty period via standard
ground shipment methods. We shall not be responsible for faulty installation,
operation or maintenance of the product and as such we recommend installation
and assembly, where applicable, only by certified and qualified professionals.
It is the responsibility of each purchaser to determine whether the particular
product is compliant with and permissible for use pursuant to the applicable
rules, codes and/or regulations, if any, and suitable for particular and/or
intended use and/or operation therein. We make no representations or warranties
whatsoever concerning the suitability of any merchandise for a particular use
or purpose. Damage resulting from failure to use, install or maintain the
product in a manner consistent with our/manufacturer’s recommendations shall
render the warranty void. SoGoodToBuy.com, at its option, may request a report
from a qualified technician prior to honouring a warranty claim. All warranties
specifically exclude any consequential and/or incidental damages. A Return
Merchandise Authorization (RMA) number must be obtained from SoGoodToBuy.com
prior to return of any equipment. Please email info@SoGoodToBuy.com to obtain a
RMA (Return Merchandise Authorization) form. For more information please call
us @ 949-273-2212.
TERMS OF PURCHASE, SHIPPING & DELIVERY
Each purchased unit will ship
within 24 hours after receipt of
confirmed payment. Flat shipping fee applies to Provincial Canadian
destinations and Continental United States. For Non-Provincial destinations
within Canada and locations such as Alaska, Hawaii, Puerto Rico, Guam or US
Virgin Islands please contact our customer service staff for a freight quote.
The items will be shipped via Ground carrier or freight, depending on the size
and dimension. Transit times are usually between 3-7 days from the date of
shipment. We are not responsible for delay in transit time. Once your order is
placed, any cancellations are subject to a minimum 30% handling, processing,
palletizing, and restocking fee using the same method under which payment was
originally made. The shipping costs are always non-refundable. Important: All
returns are carefully inspected upon receipt. Refunds are administered based on
the conditions stated above. All Products must be in the original packaging and
must not have been, used, modified or installed. Please note that refunds are
made as follows: If customer cancels the order and the product has left our
warehouse, the customer is responsible for the shipping charges for all items
to and from SoGoodToBuy.com, in addition the above stated restocking fee. If
product is being returned after it has been received by the customer, and the
product is returned with opened boxes or product shows signs of wear, SoGoodToBuy.com
has the sole discretion in determining the amount (if any) of any refund. This
includes any scratches or marks on product (screws or screw hole areas) wires
bent or cut, etc. Under these circumstances if the refund amount is not
acceptable by the purchaser, the purchaser has the option to pay a shipping
charge and have the item sent back to him/her/it. We do not recommend sending
used or damaged items back to us as normally refund will be refused. SoGoodToBuy.com,
may at its discretion, refuses to accept the return. If the product is returned
with missing, damaged, dirty, bent, non-working parts or the item appears to
have been installed no refund will be honoured. There is no return on special
order items. Any return on special order items will be at the sole discretion
of SoGoodToBuy.com as these items cannot be returned to the supplier. After an
order is placed, the purchaser may request to receive an e-mail providing the
tracking number. All items are shipped Free on Board (FOB) at our warehouse,
freight prepaid. The customer takes title to the goods at the time of shipment.
As such, it is the responsibility of the customer to inspect the equipment
personally upon receipt. We recommend that you open all boxes on arrival to
inspect for shipping damage. If there is shipping damage to the equipment
please follow these guidelines: 1) For minor cosmetic damage, note the damage
on the shipping invoice/waybill and ask for a damage claim form from the
shipping carrier. However, minor flaws and cosmetic damage that do not effect
the operation of the system or the warranty are specifically excluded under any
return or shipping insurance policy. 2) In the rare instance of major damage,
please e-mail info@SoGoodToBuy.com and
contact us immediately at (514) 384-5632. You are not obligated to sign for any
damaged freight from the shipper; however any equipment you sign for does
become your property. If the customer refuses to sign for the equipment due to
damage, SoGoodToBuy.com will take the shipment back and exchange for new
equipment upon equipment return. Signing for the shipment states that you are
receiving the equipment in good order and free of any damage.
Shipping Insurance
We only use the most reputable shipping carriers for the shipment of your
order. However, despite the best care, accidents do happen. Please note that
shipping insurance is included on all orders. You must process your claim for
damage directly with the shipping carrier. We are not an insurer against
shipping damage. However, we will cooperate with you in submitting your damage
claim to the shipping carrier. Minor dings, dents, scratches or other cosmetic
damage that does not compromise the operation of the unit are specifically
excluded under the terms of any optional shipping insurance. Please inspect all
your equipment carefully. this means removing all box covers and inspecting for
any damage that may have occured during shipping.
Important Notice
Purchaser hereby acknowledges that federal law prohibits opening the
refrigeration lines of any equipment purchase. A properly licensed person must
handle the refrigerant contained in any unit/system. Purchaser hereby assumes
full responsibility and risk for the safe and proper installation in accordance
with applicable local, provincial and Federal code, rules, regulations and
requirements. We reserve the right to make slight modifications necessary to
the merchandise for product improvement. All transactions are governed by the
laws of the Province of Quebec and any dispute arising thereof shall be subject
to the exclusive jurisdiction of the Courts of the Province of Quebec. By
purchasing any item, the purchaser acknowledges that he/she/it has read and
agrees with all of the policies, terms and conditions stated herein. No
modifications to the terms contained herein shall be valid unless in writing
and signed by our authorized agent.
SoGoodToBuy.com strives to
insure the information on its website is accurate. If there are any
typographical errors or mistakes in pricing, SoGoodToBuy is not obligated to honour
the mistaken price or allow for the return of the product based on the
typographical error. We constantly review our site to insure the information
displayed is accurate and updated.
